Overview of Synchronous Communication Systems


Overview

Synchronous Communication

  • occurs simulataneously, at the same time
  • real time communication
  • online chat
  • MUDs and MOOs
  • Virtual Classrooms

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Online Synchronous Communication Options

When considering synchronous communication programs, there is a wide variety of functionality (with an accordingly wide range of price tags) to consider. Some of the various functions you can find in chat software includes:
  • plain text chat(one to one)
  • plain text chat (one or many to many)
  • audio chat (one to one)
  • audio chat (one to many)
  • video chat (usually one to many due to bandwidth concerns)
  • ability to moderate, lead discussions through technological methods
  • shared whiteboards / multimedia capabilties
  • file sharing capabilities
  • sharing URLs, web touring
  • application viewing/application sharing
  • polls, exams, surveys
  • ability to capture chat session to disk for archiving purposes
  • ability to specify IP addresses allowed to join chat
  • platform independance (through java or else multiple platform client versions)
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Online Synchronous Communication - Common Issues

Some of the tradeoffs we need to examine (which are connected with the functionality issues) include:

  • server based chat (one or many to many) vs. one-to-one chat
  • realtime (usually java or special client) vs. slight lag (perl or other server-side scripting)
  • low cost, low functionality vs. high cost, high functionality solutions
  • ease of use vs. level of interaction

  • Examples: Blackboard - Virtual Chat
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Multi-User Dimension (MUD) and Multi-Object Oriented (MOO)
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Virtual Classrooms
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Teaching Activities and Limitations:
  • Activities
    • brain-storming and group decision-making
    • developing a sense of community and group cohesion
    • providing instant feedback
    • small group discussions
    • virtual office hours
  • Advantages
    • ensure comprehension (instant feedback)
    • live feedback
    • explain complicated information (sometimes easier to 'talk' through a problem rather than to 'type' it out)
    • adjust and teach on the fly
    • explain fast changing info
    • ensure attendance
    • foster group discussion
    • save on facilities charges - students do not have to travel to a central point
  • Limitations
    • promoting in-depth discussion or reflective thought
    • accomodating conflicting schedules or participation across multiple time zones
    • accomodating students with weak language and/or keyboarding skills
    • large group discussions

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© Mount Royal College, 2002
Academic Development Centre - NV2002/12/03

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